The philosophical, strategic and standard dimensions of total quality management
The lack of a specific and clear definition of TQM as a reason for the failure of many of its programs during implementation. To succeed, these programs require the use of a conceptual approach to total quality management in line with their own applications. This approach focuses on the three main dimensions of TQM: the philosophical dimension, the strategic dimension and the standard dimension, which must be emphasized at different levels of the administrative ladder and to varying degrees. Therefore, the most comprehensive quality management programs have failed because of the inability of organizations to adopt one or more of these dimensions fully This paper suggested that all dimensions must work in a harmonious manner to lead to the success of TQM.
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