تشخيص مستوى تطبيق أتمتة العمليات التنظيمية وأبعادها في وزارة التعليم العالي والبحث العلمي دراسة إستطلاعية لآراء عينة من القيادات الإدارية في ديوان وزارة التعليم العالي والبحث العلمي في أقليم كوردستان

قائمة المصادر:

A. Scientific Theses & Dissertations:

Fernandes, João, (2020), Interoperability Between Health Information Systems in the Hospital Context, Master's Thesis, Iscte Business School, University Institute of Lisbon, Iscte, Portugal.

Van Der Holst, T.G.M., (2021), Turning data into Value: Determining which Intelligent Process Automation Technologies can be used to Automate the Process of Ordering Packaging at Company X, Master's Thesis, University of Twente, Enscheda, Netherlands.

Birkeland, Martin, (2017), Evaluation of the Potential for Automation and Robot Technology with Focus on Condition Monitoring on Static Systems for Topside offshore Facilities, Master's Thesis, Faculty of Science and Technology, University of Stavanger, Norway.

Kokina, Julia & Blanchette, Shay, (2019), Early Evidence of Digital labor in Accounting: Innovation with Robotic Process Automation, International Journal of Accounting Information Systems, Volume (35).

Hιzιroḡlu, Zeynep Hikmet, (2020), An Empirical Study on Robotic Process Automation Implementation: A case study on MetLife Investment Management Client Services Group, PHD Dissertation, University of Wales Trinity Saint David, UK.

Juntunen, Katriina, (2018), Influence of Contextual Factors on the Adoption Process of Robotic Process Automation (RPA): Case Study at Stora Enso Finance Delivery, Master's Thesis, Faculty of Science and Technology, Uppsala University, Uppsala, Sweden.

Taşdoğan, Mehmet Emre, (2020), Implementation of Robotic Process Automation (RPA): A Qualitative Case Study into the Way Organizational Actors Give and Make Sense of the Implementation Process, Master's Thesis, Faculty of Behavioral, Management and Social Studies (BMS), University of Twente, Enscheda, Netherlands.

Wentzky, Edwin Chase, (2020), The Role of Automation Perceptions in Manufacturing Strategy, Master’s Thesis, The Graduate School of Clemson University, Clemson, USA.

Öhlund, Sten-Erik, (2017), Interoperability Capability to Interoperate in a Shared Work Practice Using Information Infrastructures, Master's Thesis, Department of Management and Engineering, Linköping University, Linköping, Sweden.

Xia, Tian, (2016), Research on Virtualization Technology for Real-time Reconfigurable Systems, PHD Dissertation, University of Bretagne Loire, Rennes, France.

Shirinbab, Sogand, (2019), Performance Implications of Virtualization, PHD Dissertation, Department of Computer Science and Engineering, Blekinge Institute of Technology, Sweden.

Platero, L. A., Garrido, (2019), Virtualization Techniques for Memory Resource Exploitation, PHD Dissertation, Universitat Politècnica de Catalunya, Barcelona, Spain.

Mahjani, Arash, (2015), Security Issues of Virtualization in Cloud Computing Environments, Master's Thesis, Luleå University of Technology, Luleå, Sweden.

Gyaase, P. O. K., (2014), Re-Engineering Governance: E-Government as a Tool for Decentralization; Ghana as a Case Study, PHD Dissertation, Department of Electronic Systems, Aalborg University, Denmark.

Al-Hamarneh, Ghassan, (2019), The Impact of Total Just In Time on Services Quality of Private Hospitals, Master's Thesis, Middle East University, Amman, Jordan.

Khan, H., Ali, F., Alshehri, Y. & Nazir, Sh., (2022), Towards Enhancing the Capability of IoT Applications by Utilizing Cloud Computing Concept, Hindawi Wireless Communications and Mobile Computing Journal, Volume (2022).

Joiner, Laura, (2016), Customer Service Orientation and Service Behavior, PHD Dissertation, The Faculty of the Department of Psychology, University of Houston, Houston, Texas, USA.

B. Journals:

Eisinga, R.; Te Grotenhuis, M.; and Pelzer, B. 2012, The reliability of two-item scale: Pearson, Cronbach or Spearman - Brown?, International Journal of Public Health, Volume (58), No. (4).

Balasundaram, Sathiyaseelan & Venkatagiri, Sirish, (2020), A Structured Approach to Implementing Robotic Process Automation in HR, Third National Conference on Computational Intelligence (NCCI 2019), Journal of Physics: Conference Series, Volume (1427).

Butera, Federico, (2015), Automation: Organizational Studies, International Encyclopedia of the Social & Behavioral Sciences, Volume (2).

Kurek, Dorota, (2021), Use of Modern IT Solutions in the HRM Activities: Process Automation and Digital Employer Branding, European Research Studies Journal, Volume (24), Special Issue (1).

Mendling, J., Decker, G., Hull, R., Reijers, H., & Weber, I., (2018), How do Machine Learning, Robotic Process Automation, and Blockchains Affect the Human Factor in Business Process Management?, Communications of the Association for Information Systems, Volume (43).

Brown, P., Ly, T., Pham, H. & Sivabalan, P., (2020), Automation and Management Control in Dynamic Environments: Managing Organizational Flexibility and Energy Efficiency in Service Sectors, The British Accounting Review, Volume (52), Issue (2).

Pereira, M., Oliveira, M., Vieira, A., Lima, R. & Paes, L., (2018), The Gamification as a Tool to Increase Employee Skills through Interactive Work Instructions Training, Procedia Computer Science, Volume (138).

Santagati, M. E., Baraldi, S. B. & Zan, L., (2020), Understanding Decentralization: deconcentration and devolution processes in the French and Italian Cultural Sectors, Institutional Research Information System, Volume (33), Issue (4).

Åkesson, M., Skålén, P. & Edvardsson, B., (2008), E‐government and Service Orientation: Gaps between Theory and Practice, International Journal of Public Sector Management, Volume (21), No. (1).

Jammes, Francois & Smit, Harm, (2005), Service-Oriented Paradigms in Industrial Automation, IEEE Transactions on Industrial Informatics, Volume (1), No. (1).

Naik, H., Fritzsche, A. & Moeslein, K., (2021), Modularity in Making: Simplifying Solution Space for User Innovation, R&D Management, Volume (51), No. (1).

Sun, H., Ha, W., The, W. & Huang, J., (2017), A Case Study on Implementing Modularity in Software Development, Journal of Computer Information Systems, Volume (57), Issue (2).

C.Conferences:

Choi, D., R’bigui, H. & Cho, CH., (2021), Robotic Process Automation Implementation Challenges, Edited by Pattnaik, P. K., Sain, M., Al-Absi, A. & Kumar, P., Proceedings of International Conference on Smart Computing and Cyber Security: Strategic Foresight, Security Challenges and Innovation (SMARTCYBER 2020), Springer Nature Singapore Pte Ltd, Gateway East, Singapore.

Mario, H., Tobias, p. & Boris, O., (2016), Design Principles for Industry 4.0 Scenarios, 49th Hawaii International Conference on System Sciences (HICSS), 05-08 January, Koloa, HI, USA,

D. Books:

Schroeder, R. G., (2007), Operations Management, McGraw-Hill, New York, USA.

Dey, Chanchal & Kumar, Sunit, (2020), Industrial Automation Technologies, Taylor & Francis Group LLC, Oxon, England.

González, R., Yacchirema, DC., Julián, M., Palau, CE., (2019), Interoperability in IOT, Handbook of Research on Big Data and the IOT, IGI Global,

Universitat Politècnica de València, Espain.