The perceived quality of website services and their impact in promoting academic excellence An exploratory study of the opinions of a sample of teaching staff at the University of Duhok
DOI:
https://doi.org/10.25007/ajnu.v9n4a1102Abstract
The current study addressed two variables, namely the perceived quality of the university's website services and academic excellence, as the perceived quality of the website's services is an important means that leads the university to continuous communication with the teaching staff, knowing their requirements and providing them with appropriate services, which increases its chances of prosperity and progress. Academic excellence is one of the modern topics that have received wide attention by many universities, as it is a competitive weapon that ensures continuity in light of the current challenges in the field of higher education. The study aimed to determine the nature of the relationship between the perceived quality of the university's website services and their impact in promoting academic excellence.
The study is based on a hypothetical scheme based on a number of main assumptions that reflects the relationship between the study variables. In order to test the validity of the hypotheses, a sample of the teaching staff in the faculties of the University of Duhok was chosen to conduct the field side of the study, and the data were collected based on a questionnaire form prepared for this purpose, and then the results were analyzed based on the collected data. The final study sample included (176) teachers from the colleges of the University of Duhok, and the data were analyzed using a set of statistical methods using the (SPSS V.25) program.
The most important results of the study were the existence of a positive correlation and a moral effect between the perceived quality of the website services and academic excellence, and the study concluded by presenting a number of proposals that enhance both the levels of perceived quality of the university's website services and the academic excellence of the teaching staff at the University of Duhok.
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2.6المصادر باللغة الإنكليزية
6.2.1 Journals and Periodical
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6.2.2 Conferences
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6.2.3 Books
1. ltbach, Philip G. , Salmi, Jamil , (2011), The Road to Academic Excellence, The International Bank for Reconstruction and Development / The World Bank 1818 H Street NW, Washington, USA.
2. Brusoni, M.; Damian, R.; Sauri, J.G.; Jackson, S.; Komurcugil, H.; Malmedy, M.; Motova, G.; Pisarz, S.; Pol, P.; Rostlund, A.; Soboleva, E.; Tavares, O. & Zobel, L., (2014), The Concept of Excellence in Higher Education, European Association for Quality Assurance in Higher Education AISBL, Brussels, Belgium.
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4. Kauppla, Osmo, (2016), Integrated Quality Evaluation In Higher Education, University of Oulu, Acta Univ. Oul. , Finland.
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